Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Franzi

Cindy Franzi

March 26, 2025

5  out of  5
rating by Cindy Franzi
"I found the staff to be extremely helpful and responsive. In particular, the office manager took extra time to review my policies, answer questions, address outstanding issues and ensure appropriate coverage and discounts were in place."
Profile photo of Sarah Hayden

Sarah Hayden

March 21, 2025

1  out of  5
rating by Sarah Hayden
"I cannot comment on car insurance, but I would strongly advise against seeking life insurance from Matt. My parents held several policies with State Farm, and following my father's death, the lack of compassion and professionalism displayed was shocking. My mother visited the office shortly after his passing to retrieve necessary documents and was unexpectedly asked to sign another form without any clarification, resulting in her losing a significant amount of money. Instead of taking responsibility, Matt attempted to shift the blame to another company, showing no accountability for his or his team's actions. In my interactions with him, he has repeatedly sent sensitive information intended for my mother to my personal email by mistake. Ironically, his email signature states, "Some Husbands and Wives Do Not Believe in Life Insurance: All Widowers and Widows Do." However, what value does life insurance hold if the agent mishandles it, causing financial loss for the surviving spouse? In my view, it would be prudent to seek assistance from another local State Farm agent."
Profile photo of James Balogh

James Balogh

March 15, 2025

5  out of  5
rating by James Balogh
"When looking for a friendly and caring staff, I would recommend Joe and others again after meeting with them and discussing our needs. However, I would highly recommend that they and the other businesses in that complex reroute the traffic patterns in the opposite directions, so one could more safely exit the parking lot to better watch the on-coming traffic coming down the hill on Pellis Road, in order to give a better and safer pullout from the property. The repeatedly observed traffic coming down on Pellis Road is traveling too quickly many times and an accident or two is bound to happen."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jessica Baker

Jessica Baker

March 10, 2025

5  out of  5
rating by Jessica Baker
"This office is absolutely amazing. I’ve had nothing but great experiences dealing with every single person I’ve talked too. Matt and his team are definitely the insurance people to work with!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Philip Carns

Philip Carns

March 6, 2025

5  out of  5
rating by Philip Carns
"Matt and his team always go above and beyond to make sure his clients are taken care of. We recently had a claim and the repair shop wasn't providing the information to the insurance company. Matt inserted himself in the situation, was great with keeping me in the loop and got everything resolved. Thank you!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gregory Mertz

Gregory Mertz

February 27, 2025

5  out of  5
rating by Gregory Mertz
"Matt Knizner State Farm helped me find great rates for home and auto. The agent was meticulous is helping to find every discount possible. Five star, friendly service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of diana cramer

diana cramer

January 29, 2025

5  out of  5
rating by diana cramer
"Bob could not have been more helpful! He was available to answer my questions and quick with what we needed. I highly recommend reaching out to him for quotes or any insurance needs you may need."
We responded:
"Diana, Thank you for the kind words. We appreciate the 5-star review. Bob is the best. I will be sure to let him know"
Profile photo of Brian Higginbotham

Brian Higginbotham

January 17, 2025

5  out of  5
rating by Brian Higginbotham
"Donna was great! She made switching companies extremely easy. Glad to be working with State Farm from now on."
We responded:
"Brian, thank you for choosing my State Farm agency. Donna is excellent to work with. I will be sure to pass along your comments. I appreciate you taking the time to provide a 5-star review. We are a full-service agency. Please call if you have any questions or need anything. "
Profile photo of Edward DeFlorio

Edward DeFlorio

December 11, 2024

5  out of  5
rating by Edward DeFlorio
"I had a great experience!! The agent assisting me was Joseph Graczyk. He was very thorough and helpful in getting the coverage I needed at the best pricing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of James Keenan

James Keenan

December 11, 2024

5  out of  5
rating by James Keenan
"Good experience Bob took care of some minor issues."
We responded:
"James, Thank you for the 5-star review. I will pass this along to Bob. So glad we were able to assist."
Profile photo of Daniel Olbrys

Daniel Olbrys

November 8, 2024

5  out of  5
rating by Daniel Olbrys
"Evan was very nice and helpful. Throughly walked me through each step to make sure I was getting what I really needed and what was in my best interests"
We responded:
"Daniel, thank you for your review. I will be sure to pass this along to Evan. Auto insurance can be complicated, and it is nice to have someone to explain the coverage's."
Profile photo of Kristen Thompson

Kristen Thompson

October 18, 2024

5  out of  5
rating by Kristen Thompson
"I absolutely love the service of Donna Gilpin. She was so thorough in the way. She explained everything for us. I would recommend her and the service to anyone."
We responded:
"Kristen, thank you for the 5 star review. Donna is the best and is always eager to help."